⚖️ Terms of Service

Last Updated: October 2025

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Welcome to THE FAST AID — a doorstep healthcare service platform providing professional medical support such as IV drips, injections, injury dressing, and related assistance under doctor’s advice.

By accessing or using our website, you agree to these Terms of Service.

1. Service Scope

• Services are provided only within Guwahati city limits .

• All services are rendered by trained and certified healthcare professionals.

• THE FAST AID acts as a service coordination platform and does not replace doctor consultation or hospital care.

2. User Responsibilities

• Users must provide accurate and complete information during booking.

• Users must ensure a clean and safe environment for service delivery.

• Services must be booked only for individuals who have a doctor’s prescription or medical need.

3. Payments

• All payments are processed securely through Razorpay.

• Service charges are displayed clearly before payment.

• Please refer to our Refund & Cancellation Policy for details on cancellations and refunds.

4. Medical Disclaimer

• THE FAST AID does not provide medical diagnosis or prescriptions.

• Services are meant to assist in administering prescribed treatments.

• In emergencies, users should contact 108 or visit the nearest hospital.

5. Limitation of Liability

• THE FAST AID and its representatives shall not be liable for any indirect, incidental, or consequential damages arising from service use.

• We ensure trained professionals, but outcomes may vary based on patient condition and medical history.

6. Intellectual Property

All website content, including text, graphics, and logos, is the property of THE FAST AID and may not be copied or used without permission.

7. Governing Law

These Terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of Guwahati, Assam courts.

8. Contact Information

For any queries, complaints, or clarifications:
📧 thefastaid@gmail.com
📞 +91-8638765258

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