🛡️ Privacy Policy

Last Updated: October 2025

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At THE FAST AID, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect the following information when you use our website or book a service:

• Name, contact number, and address

• Email ID for communication

• Appointment date, time, and service details

• Optional feedback or health-related notes (shared voluntarily)

• Payment details (processed securely via Razorpay)

2. How We Use Your Information

We use your information to:

• Confirm and deliver your booked services

• Contact you for updates or emergencies

• Process secure payments through Razorpay

• Improve our services and customer experience

• Send appointment reminders or feedback forms

3. Data Protection & Security

• All data is transmitted over secure SSL connections (HTTPS) provided by Wix.

• We do not store credit/debit card details; payments are handled securely by Razorpay’s PCI-DSS certified platform.

• Access to your data is restricted to authorized team members only.

4. Sharing of Information

We do not sell, trade, or rent customer information.
Your details may only be shared with:

• Our verified medical professionals for service execution.

• Payment gateway (Razorpay) for processing transactions.

• Legal authorities if required under applicable law.

5. Cookies

Our website may use cookies to improve user experience and track site analytics.
You can disable cookies in your browser settings at any time.

6. Your Rights

You have the right to:

• Request access or correction of your data.

• Withdraw consent to use your information.

• Request deletion of your data (subject to legal retention requirements).

To exercise these rights, contact us at:
📧 thefastaid@gmail.com
📞 +91-8638765258

7. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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